نوع مقاله : مقاله پژوهشی Released under (CC BY-NC 4.0) license I Open Access I

نویسندگان

1 دانشجوی دکتری مدیریت ورزش، گروه تربیت بدنی و علوم ورزشی، واحد رشت، دانشگاه آزاد اسلامی، رشت، ایران

2 استادیار مدیریت ورزش، گروه تربیت بدنی و علوم ورزشی، واحد لاهیجان، دانشگاه آزاد اسلامی، لاهیجان، ایران

3 استادیار مدیریت ورزش، گروه تربیت بدنی و علوم ورزشی، واحد انزلی، دانشگاه آزاد اسلامی، انزلی، ایران

چکیده

هدف: هدف از این پژوهش شناسایی عوامل و ارائه چارچوب مفهومی بکارگیری روش هک رشد در کسب وکارهای مجازی و استارتاپ­‌های خدمات ورزشی کشور بود.
روش‌شناسی: روش پژوهش از نوع کیفی با رویکرد تحلیل مضمون انتخاب شد. مشارکت کنندگان پژوهش شامل صاحب‌­نظران علمی (اساتید و پژوهشگران دانشگاهی با گرایش مطالعاتی کسب وکار، کارآفرینی و بازاریابی ورزشی) و صاحب­نظران اجرایی (مدیران، مشاوران و کارشناسان حوزه کسب‌­وکارهای مجازی و خدمات ورزشی) موضوع پژوهش بودند. تعداد نمونه بر حسب رسیدن به اشباع نظری 16 نفر انتخاب شد. نمونه‌گیری نیز به روش نظری (قضاوتی) و بر مبنای تخصص، تجربه و مسئولیت صاحب‌­نظران انجام شد. ابزار پژوهش مصاحبه­ اکتشافی نیمه هدایت شده بود. روایی ابزار و نتایج پژوهش براساس مطلوب بودن شایستگی علمی و اجرایی مصاحبه­‌شوندگان، تایید روایی محتوای چارچوب مصاحبه توسط پژوهشگران خبره و میزان توافق بین دو مصحح کدگذاری (0/72) ارزیابی و تایید شد. جهت تحلیل یافته‌­ها از روش کدگذاری مفهومی چهار مرحله­ای با رویکرد تحلیل مضمون استفاده شد.
یافته‌ها: مضامین مستخرج شامل 6 مضمون کلی، 13 مضمون اصلی، 45 مضمون فرعی و 142 کد مفهومی بود و براساس آن شبکه مضامین ترسیم شد. مضامین کلی شامل؛ امکان سنجی هک رشد برای کسب وکارها، هوشمندسازی سیستم کسب وکار برای هک رشد، ظرفیت سازی کسب وکارها برای رشد سریع در بازار، قابلیت بازاریابی هک رشد کسب وکارها، هک رشد جامعه کاربری و مشتری و کارکردهای هک رشد در کسب وکارهای خدمات ورزشی مجازی بود.
نتیجه‌گیری: می‌­توان گفت بکارگیری نوآوری هک رشد در کسب وکارهای مجازی و استارتاپ­های خدمات ورزشی کشور یک فرایند مرحله‌­ای، چندسطحی و چندبعدی است که از طریق زمینه‌­یابی بازار و ظرفیت‌سازی سیستم به قابلیت اجرایی حاصل می‌شود. از این رو پیشنهاد می‌­شود چارچوب ارائه شده برای تحلیل و برنامه‌­ریزی کسب وکارهای صنعت خدمات ورزشی مورد استفاده قرار بگیرد.

کلیدواژه‌ها

موضوعات

عنوان مقاله [English]

Applying Growth Hacking Strategies in the Sport Industry: A Conceptual Framework for Virtual Sport Service Businesses

نویسندگان [English]

  • Masoumeh Bahajroy 1
  • Siavash Khodaparast 2
  • Mehran Nasiri 3

1 PhD student in Sport Management, Department of Physical Education and Sport Sciences, Rasht Branch, Islamic Azad University, Rasht, Iran

2 Assistant Professor of Sport Management, Department of Physical Education and Sport Sciences, Lahijan Branch, Islamic Azad University, Lahijan, Iran

3 Assistant Professor of Sport Management, Department of Physical Education and Sport Sciences, Anzali Branch, Islamic Azad University, Anzali, Iran

چکیده [English]

Objective: This research aimed to identify factors and present a conceptual framework for applying the growth hacking method in virtual businesses and startups of sport services in Iran.
Methodology: The research method was qualitative with a thematic analysis approach (Braun & Clarke, 2006). The research participants included academic experts (university professors and researchers with a focus on business studies, entrepreneurship, and sports marketing) and executive experts (managers, consultants, and experts in the field of virtual businesses and sports services). The sample size was selected based on reaching theoretical saturation (16 people). Sampling was also done using the theoretical (judgmental) method and based on the expertise, experience, and responsibility of the experts. The research tool was a semi-structured exploratory interview. The validity of the tool and research results was evaluated and confirmed based on the desirability of the scientific and executive competence of the interviewees, confirmation of the content validity of the interview framework by expert researchers, and the inter-coder reliability (0.72). To analyze the findings, a four-stage conceptual coding method with a thematic analysis approach was used.
Results: The findings showed that the extracted themes included 6 general themes, 13 main themes, 45 sub-themes and 142 conceptual codes. Based on that, a thematic network was drawn. The general themes included; feasibility assessment of growth hacking for businesses, smartening the business system for growth hacking, capacity building of businesses for rapid growth in the market, marketing capability of growth hacking for businesses, user community and customer growth hacking and functions of growth hacking in virtual sports services businesses.
Conclusion: Based on the findings, it can be said that the application of growth hacking innovation in virtual businesses and startups of sports services in the country is a multi-stage, multi-level, and multi-dimensional process that achieves operational capability through market scoping and system capacity building. Therefore, it is suggested that the presented framework be used for the analysis and planning of businesses in the sports service industry.

کلیدواژه‌ها [English]

  • Growth Hacking
  • Growth Hacker
  • Business Growth
  • Sports Businesses
  • Virtual Services
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