مدیریت بلیت فروشی: تحلیل عوامل مؤثر بلیت فروشی لیگ برتر فوتبال ایران

نوع مقاله: مقاله پژوهشی

نویسندگان

1 دکتری مدیریت ورزشی، آموزش و پرورش خراسان رضوی

2 دانشیار مدیریت ورزشی دانشگاه تهران

3 استاد مدیریت ورزشی دانشگاه مازندران

4 دانشیار مدیریت ورزشی دانشگاه صنعتی شاهرود

چکیده

هدف: یکی از روش‌های اصلی تأمین منابع و هزینه‌ها توسط باشگاه‌های حرفه‌ای جهان، فروش بلیت است؛ به طوری‌که فروش بلیت، رگ حیات هر لیگ ورزشی است. از این‌رو، هدف از این مطالعه، شناسایی و تحلیل عوامل مؤثر بلیت فروشی لیگ برتر فوتبال ایران بود.
روش‌شناسی: روش تحقیق توصیفی و از نوع همبستگی است. جامعه آماری پژوهش، کلیه تماشاگران بالای 18 سال در لیگ برتر فوتبال کشور در فصل 95 ـ 94 بودند که حجم نمونه (324n=) بر اساس روش تحلیل عاملی دو تا ده برابر تعداد گویه‌ها انتخاب شد. ابزار جمع‌آوری اطلاعات، پرسش‌نامه محقق‌ساخته‌ای بود که روایی صوری و محتوایی آن را 15 نفر از اساتید صاحب‌نظر دانشگاهی تأیید کردند. برای محاسبه پایایی ابزار از روش آلفای کرونباخ (9/0=α) استفاده شد. برای تجزیه و تحلیل داده‌ها، روش تحلیل عاملی اکتشافی و تأییدی بکار رفت.
یافته‌ها: بر اساس تحلیل عاملی اکتشافی 33 گویه پژوهش در خصوص عوامل مؤثر بر بلیت فروشی در هشت حیطه "تسهیلات، فرهنگی ـ اجتماعی، جذابیت مسابقه، اقتصادی، مدیریتی، بازاریابی، فناوری و برنامه‌ریزی" دسته‌بندی شدند. همچنین بر اساس مدل تأییدی، عوامل فرهنگی ـ اجتماعی، بازاریابی، فناوری، مدیریتی، اقتصادی، برنامه‌ریزی، جذابیت و تسهیلات، به ترتیب دارای بیشترین تأثیر در بلیت فروشی لیگ برتر فوتبال ایران بودند.
نتیجه‌گیری: بنابراین باشگاه‌ها و سازمان لیگ، برای فروش بهتر بلیت و افزایش درآمد خود باید به عوامل مؤثر بر بلیت فروشی، شامل، تسهیلات، فرهنگی ـ اجتماعی، جذابیت مسابقه، اقتصادی، مدیریتی، بازاریابی، فناوری و برنامه‌ریزی توجه بیشتری مبذول نمایند.

کلیدواژه‌ها


عنوان مقاله [English]

Ticketing Management: Analysis of factors affecting ticketing of Iran’s premier football league

نویسندگان [English]

  • Samira Feizi 1
  • Mehrzad Hamidi 2
  • seyed mohhamad hosein razavi 3
  • reza andam 4
1 Ph.D. in Sport Management
چکیده [English]

Objective: One of the main methods of financing and costs by professional sport clubs in the world, is selling tickets, as ticket sales, the lifeblood of any sport organization. Hence, the purpose of this study was to identify and analyze the factors affecting ticketing of Iran’s premier football league.
Methodology: The research method was descriptive-correlation. The statistical population of the study included all spectators over 18 years old in the Premier League in 2015/16 season. Sample size (n=324) based on factor analysis, 2 to 10-fold of the items was selected. The data collected through a made questionnaire whose face and content validity was confirmed by 15 experts in panel. To calculate reliability Cronbach’s alpha (α= .9) was used. To analyze the data, exploratory and confirmatory factor analysis was used.
Results: Based on exploratory factor analysis, 33 items of ticketing in 8 factors “Facility, Cultural - Social, Attractiveness of match, Economic, Managerial, Marketing, Technology and Planning” were classified. Also, based on confirmation model, Cultural - Social factor, Marketing, Technology, Managerial, Economic, Planning, Attractiveness of match and Facility factor had highest impact on the Iran’s Premier League football ticketing respectively.
Conclusion: So, clubs and League organization to better selling ticket and increase their income, must be pay more attention to Facility, Cultural - Social, Attractiveness of match, Economic, Managerial, Marketing, Technology and Planning factors.

کلیدواژه‌ها [English]

  • Ticketing
  • Marketing
  • football
  • Premier League
  • factor analysis
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