Sepideh Shabani; Mehrali Hemati Nejad; shahram shafiee; Rasoul Faraji; behboud Yarigholi
Abstract
Objective: In order to improve the atmosphere of football stadiums and increase the enjoyment of watching the game for the spectators, it is necessary for a wide range of organizations to interact and cooperate with each other in order to improve the etiquette of attending the stadiums. Hence, the present ...
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Objective: In order to improve the atmosphere of football stadiums and increase the enjoyment of watching the game for the spectators, it is necessary for a wide range of organizations to interact and cooperate with each other in order to improve the etiquette of attending the stadiums. Hence, the present study aims to find the organizations and institutions that play a role in promoting the culture and etiquette of attending Iranian football stadiums with the aim of improving their security was done. Methodology: The present study is applied, and its qualitative method was of conventional content analysis type. Thirteen deep Semi-structured interviews were conducted with sports management and sports Sociology experts. The interviews were continued until the reach the data Theoretical saturation. The collected data were analyzed using open and axial coding. Validity and reliability of coding were confirmed. Results: The results showed that the ministry of sport and youth, football federation, sports football clubs and police as direct brokers and Islamic consultative assembly, supreme Council of the Cultural Revolution, the ministry of information and communications technology of Iran, media, religious entities, the ministry of Education, the ministry of science, research and technology, families, municipalities, the ministry of culture and Islamic guidance, non-governmental organization and celebrities as indirect brokers can be involved in cultural modeling and develop people attendance etiquette in the football stadiums.Conclusion: Interaction and strategic alliance and network communication between organizations and institutions identified in this study can reduce the level of violent and aggression of the spectators’ and others attending in stadiums through developing the culture and etiquette of attending football stadiums and preventing from occurrence security incidents.
Mehr Ali Hematinezhad; Mohammad hasan Gholizadeh; Sepideh Shabani
Abstract
Objective: By studying the gap between expectations and perceptions of students from services, we can provide the base for developing appropriate programs for the improvement of services. The purpose of this study was to investigate the service quality of Faculty of Physical Education, University of ...
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Objective: By studying the gap between expectations and perceptions of students from services, we can provide the base for developing appropriate programs for the improvement of services. The purpose of this study was to investigate the service quality of Faculty of Physical Education, University of Guilan from the perspective of postgraduate students. Methodology: This study was descriptive and the statistical population was all postgraduate students of Guilan University, 108 students were randomly selected to participate in the study and respond to the SERVQUAL questionnaire. These questionnaires have three parts including quality of education, research and sport facilities with a Likert scale of 7 (strongly disagree=1 to strongly agree = 7), which evaluate the five dimensions of the services quality (visual elements, reliability, responsiveness, confidence and empathy) in both the perceptions and expectations sections. The visual justifiability tool was confirmed by experts and its reliability was calculated using internal correlation coefficient in a pilot study. Results: The results of data analysis using the Wilcoxon and Friedman Rankings showed that students' perceptions rating of services quality (current situation) was significantly lower than their expectations in all aspects of services quality including education research and sport facilities of the Faculty of Physical Education, University of Guilan, and in other words there was a negative gap in the research section for all dimensions except responsiveness (P<0.05). Conclusion: Since there was a negative gap in all aspects of the offered services quality, it is suggested that the school administrators and officials could reduce or eliminate the gap by creating formal and informal canals with students. In other hand, right features of meeting students’ expectations as well as improving physical environment, places and education, research and service facilities to reduce the dimensions gap
Shahram shafiee; mohammadreza khalili far; sepideh shabani
Volume 5, Issue 2 , January 2017, , Pages 161-176
Abstract
Objective: The purpose of this study was to investigate the health and safety of indoor pools in Guilan province and compare it with national and international standards.Methodology: It was a descriptive survey and 21 indoor pools of 29 pools in Guilan province were studied. To collect data, a structured ...
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Objective: The purpose of this study was to investigate the health and safety of indoor pools in Guilan province and compare it with national and international standards.Methodology: It was a descriptive survey and 21 indoor pools of 29 pools in Guilan province were studied. To collect data, a structured checklist including 116 items was used. Descriptive statistics and one sample t-test were used to test the hypothesis at P≥ 0.05.Results: The results showed that the score of health and safety of toilets as well as the health of locker rooms, showers, and inner courtyard of pools were significantly higher than the mean value (p<0.05) and were close to the standards. On the other hand, the safety of locker rooms and showers, inner courtyard, disabled facilities, and safety and rescue devices were significantly lower than the mean value (p<0.05) and did not befit the existing standards.Conclusion: Overall, the health, safety and staffing of indoor pools in Guilan province differed from national and international standards. We hope that the health and safety of these pools would increase with more attention of the officials.