siroos jafari zafrabdi; Saeed Sadeghi Boroujerdi; reza saboonchi
Abstract
Objective: The aim of the research was explaining of productivity of private clubs in Lorestan province based on service differentiation.Methodology: The research method was Grounded theory with Glaser approach. Statistical population was experts (professors of sport management). The purposeful sampling ...
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Objective: The aim of the research was explaining of productivity of private clubs in Lorestan province based on service differentiation.Methodology: The research method was Grounded theory with Glaser approach. Statistical population was experts (professors of sport management). The purposeful sampling method and theoretical saturation criterion in this method ended the number of interviews: the sampling method in targeted sampling technique was snowball / network. Results: 58 concepts were extracted during open coding. Of these codes, the value chain, network chain, and rapid transformation each had the highest number of referrals, with 16 categories at the central stage: 16 categories, exclusive access, dominant interfaces, proprietary standards, redefining customer experience with the club, integration Customer, horizontal alignment, low cost, differentiation, business mission, business executives, industry structure, competitive position, effectiveness, targeting, innovation, and executives business processes strategies extracted; Compliance Letters, Comprehensive Customer Solution, Best Product, Hand Executive procedures and adaptation processes were extracted.Conclusion: In order to benefit the private sports clubs, attention to issues such as best product delivery, comprehensive customer solution, system adherence, implementation guidelines and adaptation processes is of high executive importance which should be considered particularly in order to improvement the productivity of these clubs
Reza Andam; Sohaila Roohparvar
Volume 4, Issue 2 , June 2015, , Pages 152-164
Abstract
Objective: The purpose of this study was to determine the relationship between managers’ moral intelligence and effectiveness of voluntary sport organizations in North Khorasan province. Methodology: The method of this study was descriptive-correlation. The statistical population of this study ...
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Objective: The purpose of this study was to determine the relationship between managers’ moral intelligence and effectiveness of voluntary sport organizations in North Khorasan province. Methodology: The method of this study was descriptive-correlation. The statistical population of this study comprised the sports associations managers and members. Due to limitation of the community, the statistical sample was equal to statistical population (n=N). Therefore, 184 people (59 managers and 125 members) completed the moral intelligence questionnaire of Lennick & Kiel (2011) and organizational effectiveness questionnaire of Eidy (2012). The validity of questionnaires was confirmed by corrective comments of experts of sport management, sports board managers, and their members and their reliability was determined by Cronbach’s alpha coefficient 0.90 (MIQ) and 0.92 (OEQ) respectively. The data was analyzed using descriptive and inferential statistics (Kolmogrov-Smirnof, Spearman Correlation, Mann-Whitney Test & Kruskal-Wallis Test) (α≤0.05). Results: The result showed that the relationship bwtween managers’ moral intelligence sports staff effectiveness was positive and significant (r=0.19, P=0.02). Also, there were no significant difference among mean scores of moral intelligence and demographic variables. Conclusion: Considering the positive relationship between moral intelligence and effectiveness of voluntary sport organizations, the necessity of the moral intelligence of managers is emphasized for better effectiveness of organizations.
